Key Account Manager

Key Responsibilities1. Key Account Management

• Own the overall Revenue management companies' account relationship at MyTravaly.
  
• Serve as the primary operational and commercial contact for Revenue management companies.
  
• Maintain regular communication with Revenue management companies stakeholders.
  
• Conduct weekly operational reviews and monthly business reviews.
  
• Prepare account plans, performance reports and growth plans.
  
• Identify opportunities to increase the strategic value of the partnership.
  

2. Revenue management companies Property & Inventory Management

• Ensure Revenue management companies properties are successfully onboarded and activated on MyTravaly.
  
• Monitor property mapping, room types, rates, availability and content.
  
• Identify inactive, unmapped or non-bookable properties.
  
• Coordinate inventory corrections and activation with Revenue management companies.
  
• Ensure Revenue management companies inventory remains accurate, competitive and bookable.
  

3. Technology & Distribution Coordination

• Coordinate Revenue management companies–MyTravaly connectivity and distribution requirements.
  
• Monitor API/channel connectivity and synchronization.
  
• Track mapping, rate, availability and booking issues.
  
• Coordinate with MyTravaly's Technology/Product teams for resolution.
  
• Maintain a structured technical issue and escalation tracker.
  

Requirements

Required Skills & Experience

• 0–2 years of experience in account management, strategic partnerships, OTA, travel technology, hotel distribution or hospitality technology.
  
• Experience managing large B2B accounts or enterprise clients.
  
• Understanding of OTA, hotel distribution, channel manager, PMS, booking engine or hotel technology ecosystems.
  
• Strong analytical and reporting skills.
  
• Excellent communication and stakeholder-management abilities.
  
• Strong Excel/Google Sheets skills.
  
• Ability to understand APIs, inventory connectivity and hotel distribution workflows.
  
• Strong problem-solving and follow-up discipline.
  
• Ability to work across multiple internal departments.
  
• Willingness to take ownership and operate independently.
  

Preferred Experience
Candidates with experience working with or managing relationships involving:

• Revenue management companies
  
• MakeMyTrip
  
• Goibibo
  
• Booking.com
  
• Expedia
  
• Agoda
  
• Hotelbeds
  
• SiteMinder
  
• Channel Managers
  
• PMS / hotel technology companies
  

Benefits

Salary + PF + Incentives