SA
Stratton Amenities
Front Desk Concierge (Part-Time)
Naples, USSur siteCDITemps plein
Publié 12 oct. 2026
Cet emploi est publié en EN
Front Desk Concierge (Weekend Part-Time)
Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community on weekends. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.
Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.
Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community on weekends. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.
Key Responsibilities
- Maintain a professional, welcoming lobby presence at all times
- Greet residents and guests, manage visitor access, and announce arrivals
- Answer and route phone calls with proper etiquette
- Handle packages, deliveries, and key control according to property procedures
- Monitor building access and follow security protocols
- Assist residents with requests, reservations, and general inquiries
- Maintain accurate logs and reports for incidents, visitors, and deliveries
- Coordinate with property management and escalate issues when needed
- Ensure the front desk and lobby remain clean, organized, and presentable
Qualifications
- Prior concierge, front desk, hospitality, or customer service experience preferred
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Reliable, punctual, and able to work independently
- Comfortable handling multiple tasks in a fast-paced environment
- Basic computer proficiency and ability to learn property systems
Requirements
- Must be available to work weekends consistently
- Must be able to stand or sit for extended periods
- Must pass a background check
Compensation
- Competitive hourly rate based on experience
Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.
Aperçu du poste
Type de poste
Temps plein
Compétences requises
Customer service / Guest relationsTelephone etiquette and call handlingVisitor access managementPackage and delivery handlingKey control and key managementSecurity awareness and protocol complianceRecordkeeping and incident/report loggingCommunication and interpersonal skillsProfessional appearance and front-desk presenceMultitasking and prioritization in a fast-paced environmentReliability, punctuality, and ability to work independentlyBasic computer proficiency and ability to learn property systems
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