Retail Store Upgrade Project Manager – Facilities & IT

Project Manager – IT Infrastructure | Windows Upgrade | Utilities

Role: Project Manager

100% On-site

Position Summary

We are seeking an experienced IT Project Manager to lead complex infrastructure upgrade initiatives within a utilities environment in Alberta, Canada. The successful candidate will manage end-to-end project delivery, with a strong focus on Windows upgrade projects, enterprise infrastructure modernization, and utility-specific operational technology (OT) integration. This role requires a seasoned professional with proven leadership in large-scale, cross-functional projects and a strong track record of delivery excellence.

Key Responsibilities

• Lead the planning, execution, and delivery of IT infrastructure upgrade projects, including Windows operating system upgrades and related enterprise application transitions.
• Manage full project lifecycle activities including initiation, scope definition, scheduling, budgeting, risk management, and closure.
• Coordinate with business stakeholders, technical teams, vendors, and external service providers to ensure alignment and successful project outcomes.
• Develop and maintain detailed project plans, schedules, RAID logs (risks, assumptions, issues, dependencies), and status reporting.
• Ensure projects are delivered on time, within scope, and within budget while meeting quality standards and regulatory requirements.
• Oversee change management activities, including stakeholder engagement, communications, and training coordination.
• Identify and mitigate project risks and issues, escalating as required to governance bodies.
• Ensure adherence to organizational project management methodologies and governance frameworks.
• Support procurement activities including RFPs, vendor selection, and contract management.
• Provide clear and concise reporting to senior leadership and steering committees.
• Manage multiple concurrent projects where required.

Required Qualifications

• Minimum 10 years of progressive project management experience.
• Demonstrated experience managing IT infrastructure upgrade projects (e.g., server, network, desktop, and application upgrades).
• Strong experience delivering Windows upgrade initiatives (e.g., Windows 10/11 enterprise rollouts or similar).
• Proven experience working in a utilities environment (electric, gas, water, or related regulated industry).
• Solid understanding of enterprise IT environments and infrastructure dependencies.
• Experience with project management frameworks such as PMI, Agile, or hybrid delivery models.
• Exceptional stakeholder management and communication skills.
• Proven ability to manage large-scale, complex projects with multiple workstreams.

Preferred Qualifications

• PMP (Project Management Professional) certification is a strong nice-to-have.
• Experience working in regulated environments with compliance and governance requirements.
• Experience with OT/IT convergence projects in utilities (SCADA, control systems, or similar).
• Familiarity with infrastructure modernization programs (data centers, virtualization, cloud migration).