Receptionist

RECEPTIONIST

JOB DESCRIPTION

Location:  Tema

Industry: Manufacturing

Reports To: Human Resources Officer

Our client is one of the leading agro-processing companies in Ghana and across Africa.

Scope

The Receptionist will be responsible for managing front-desk activities, supporting effective communication, and providing administrative assistance to ensure smooth day-to-day office operations.

 Key Responsibilities

•  Manage the reception area and maintain a welcoming, organised and professional front-office environment.
  
• Receive and register visitors, notify relevant hosts and ensure compliance with established security procedures.
  
• Answer, screen and direct incoming calls to the appropriate departments or individuals.
  
• Maintain and update the company telephone directory as required.
  
• Handle general enquiries and ensure they are directed to the appropriate person or department.
  
• Book meeting rooms, prepare spaces, and support logistics for internal events.
  
• Coordinate incoming and outgoing mail, courier services and other office communications.
  
• Provide administrative support to the Human Resources team, including filing, document preparation and updating records.
  
• Monitor and maintain accurate records of office supplies and ensure availability for daily operations.
  
• Raise requisitions for office supplies as required and coordinate deliveries with vendors and suppliers.
  
• Assist with routine office documentation and other administrative tasks as required.
  

Requirements

Requirements

• Diploma or degree in Business Administration, Human Resources, Secretarial Studies or a related field.
  
• Minimum of 3 years' work experience in a similar receptionist, front-desk or administrative role.
  
•  Excellent verbal and written communication skills.
  
• Professional, courteous and customer-focused approach.
  
• Good organisational and time-management skills.
  
• Proficiency in Microsoft Office applications.
  
• Ability to manage multiple tasks while maintaining attention to detail.
  
• Strong interpersonal skills and a professional demeanour.
  
• Proficient in the use of MS Office applications.
  
  

Competencies

Excellent communication and interpersonal skills, Organisation and Attention to Detail, Time Management