Automotive Warranty Administrator

Kia of Anderson

As an Automotive Warranty Administrator/Warranty Administrator you will be experienced and aware of the latest customer service practices and be a persistent problem solver.

Job Description

Automotive Warranty Administrators / Warranty Admins review all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor
Automotive Warranty Admins keep abreast of all factory recalls and announcements
Reconciling all warranty receivables and working with the accounting department to obtain payments
Automotive Warranty Administrators maintain all service and customer records as required by the warrantor
Utilize technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment
Automotive Warranty Administrator will process and post all service warranty RO's

Job Type: Full-time

Requirements

Technical knowledge of vehicle service to verify proper documentation of repairs for warranty coverage and payment
Experience preferred but not required
Strong customer service skills a must
Must have computer proficiency
Valid driver's license
Must be willing to submit to background check, driving record & drug test

Experience:

Administrative: 2 years (Required)
Computer Skills: 2 years (Required)

License:

Driver's License (Required)

Benefits

Compensation is based on experience and is competitive with the retail automotive industry.
We offer excellent benefits.

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Habilidades requeridas

Warranty documentation review and verificationWarranty policy and compliance verification (factory/distributor criteria)Monitoring factory recalls and technical announcementsProcessing and posting service warranty repair orders (ROs)Reconciliation of warranty receivables/accounts receivable reconciliationMaintaining service and customer records / records managementTechnical knowledge of vehicle service and repairsCustomer service and client communicationComputer proficiency and general software useAdministrative office skillsData entry and accurate posting of transactionsAttention to detail and documentation accuracyCross-functional collaboration with accounting and financeProblem-solving and persistent issue resolution

Empleos similares