LIFT OPERATOR

JOB SUMMARY

The Lift Operator will be responsible for the day-to-day operation, monitoring, and first-line response for the site's vertical transportation fleet, including passenger lifts, dumbwaiter (service) elevators, and stage/theatrical elevators. The role includes basic mechanical and electrical fault-finding to identify and, where safe and appropriate, resolve minor issues, while working closely with the specialist lift maintenance subcontractor on scheduled servicing and compliance work. Given the safety implications of entrapment and equipment failure, the role demands strict adherence to safety procedures and rapid response to faults at all times.

KEY RESPONSIBILITIES

• Operate and monitor passenger lifts, dumbwaiter elevators, and stage/theatrical elevators during daily operations and events, ensuring safe and smooth service.
• Carry out daily visual and functional checks: door operation, call button response, cabin condition, emergency alarm/intercom function, and pit/machine room condition.
• Provide first-line response to lift faults, entrapments, or breakdowns, following established emergency procedures and escalating promptly to the Chief Engineer/specialist subcontractor.
• Perform basic mechanical and electrical fault-finding (e.g. door sensor issues, control panel faults, minor electrical connections) within your competence, and safely isolate equipment where required.
• Support the COREN-certified lift maintenance subcontractor during scheduled PPM visits, repairs, and compliance inspections, including access coordination and observation.
• Operate stage elevators safely during productions and events, following strict safety-arrestor and platform-locking procedures.
• Maintain accurate logs of lift usage, faults, and callouts using the facility's CMMS/CAFM platform.
• Ensure lift compliance certificates and safety notices are current and visibly displayed; flag any lapses immediately.
• Respond promptly to lift-related emergency call-outs, including out-of-hours where required.
• Follow safe isolation, lock-out/tag-out (LOTO), and permit-to-work procedures at all times; never bypass safety interlocks or arrestor devices under any circumstance.
• Liaise with the Chief Engineer on defect escalation, spare parts requisition, and non-functional unit tracking.

Requirements

REQUIREMENTS & QUALIFICATIONS

• OND/HND or Trade Certificate in Mechanical Engineering, Electrical Engineering, or a related technical discipline.
• Minimum 2–4 years' hands-on experience operating and/or supporting maintenance of passenger lifts or similar vertical transportation equipment in a commercial or institutional setting.
• Working knowledge of lift control panels, door systems, and basic electrical/mechanical fault-finding.
• Understanding of lift safety systems (overspeed governors, safety gears, emergency stop, fireman's operation) and the importance of never bypassing them.
• Comfortable working with a CMMS/CAFM system for logging faults and usage (training provided if not previously used).
• Calm and methodical under pressure, particularly during entrapment or emergency situations.
• Willingness to work shifts, be on standby/on-call, and respond to emergency call-outs outside normal hours, including during live events.
• Good communication skills and the ability to work closely with specialist subcontractors and the wider engineering team.
• Physically fit and comfortable working in plant rooms, lift pits, and confined spaces where applicable.

Benefits

WHAT WE OFFER

• Competitive salary commensurate with experience.
• Structured operating environment with clear procedures, tools, and CMMS support.
• Opportunity to work on a large-scale, high-profile facility with a diverse vertical transportation fleet, including specialist stage elevators.
• Career development within a growing Integrated Facilities Management company.