Personal Assistant (Insurance Director)

Our client, an established short-term insurance brokerage in Pretoria East, is seeking an experienced and highly organised Personal Assistant to support one of their Directors. The role requires a mature, discreet professional who is comfortable managing a demanding diary, competing priorities and confidential information with minimal supervision. This is a key support position within the business and would suit someone who takes genuine ownership of their portfolio. Key Responsibilities • Manage the Director's diary, appointments and meeting schedule, resolving conflicting priorities proactively • Act as the first point of contact for the Director, screening calls, correspondence and enquiries • Manage the Director's inbox, prioritising and flagging urgent matters for attention • Prepare agendas, board and management packs, take minutes and follow up on action items • Draft, format and proofread letters, reports, presentations and internal communications • Coordinate internal and external meetings, including venue bookings, catering and logistics • Arrange local and international travel, including flights, accommodation, itineraries and visas • Process expense claims and invoices, and reconcile the Director's credit card statements • Maintain confidential filing systems for company, personal and HR-related documentation • Liaise professionally with clients, insurers, service providers and internal staff on the Director's behalf • Track deadlines, deliverables and compliance dates on behalf of the Director • Assist with the coordination of company events, functions and client entertainment • Handle ad hoc personal administration for the Director as required • Provide support to the broader management team where capacity allows Requirements • Minimum of 3–5 years' experience as a Personal Assistant or Executive Assistant supporting senior management or director level • Matric (Grade 12); a secretarial or office administration qualification advantageous • Advanced computer literacy in MS Outlook, Word, Excel and PowerPoint • Proven experience in complex diary management and travel coordination • Excellent written and verbal communication skills in English; Afrikaans advantageous • A high level of discretion and proven ability to handle confidential information • Strong prioritisation skills with the ability to remain composed under pressure • Ability to work independently, anticipate needs and take initiative • Valid driver's licence and own reliable transport • Previous experience within financial services or insurance advantageous Benefits Our client is offering a market-related salary negotiable based on experience. The package includes: • Annual performance-based bonus at the company's discretion • A stable, professional working environment with direct exposure to executive-level decision making