Prácticas en Front Office - SO/ Sotogrande

SO/ Sotogrande is a tribute to fashion & design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity and a healthy and contemporary lifestyle together.👩‍💼 We are looking for a Front Office Intern who is passionate about hospitality, guest service, and delivering exceptional experiences. This opportunity will allow you to gain hands-on experience in the Front Office department, supporting daily reception operations, assisting guests throughout their stay, and participating in key processes such as check-in, check-out, and guest request management. You will develop your communication and customer service skills, gain insight into the operations of a luxury hotel, and contribute to creating memorable experiences while upholding the highest standards of service excellence. SO/ Sotogrande, a luxurious resort located in the beautiful Sotogrande, Spain, is seeking a friendly and enthusiastic Receptionist Trainee to join our team. This exciting opportunity offers a chance to kickstart your career in the hospitality industry while learning from experienced professionals in a dynamic environment.Assist in welcoming and greeting guests upon arrival, ensuring a positive first impressionLearn to process check-ins and check-outs efficiently using the hotel's property management systemSupport the front desk team in handling guest inquiries and requestsAssist in managing room assignments and maintaining accurate guest recordsLearn to handle basic administrative tasks, including answering phone calls and emailsShadow experienced staff to understand hotel operations and guest service standardsParticipate in training sessions to develop skills in customer service and hotel proceduresAssist in promoting hotel services and amenities to enhance guest experienceLearn to handle basic financial transactions, including cash handling and credit card processingCollaborate with other departments to ensure seamless guest experiences