Sales Associate

We are seeking a motivated and personable Sales Associate to engage directly with customers, introduce available products and services, and contribute to daily sales activities. This position focuses on understanding customer interests, communicating product benefits, and helping individuals make informed purchasing decisions through professional, face-to-face interactions.

The ideal candidate is confident, approachable, and comfortable initiating conversations with new people. This role requires strong communication skills, a willingness to learn, and the ability to balance customer satisfaction with individual and team sales objectives.

Primary Responsibilities

• Initiate conversations with prospective customers to introduce available products and services.
• Identify customer needs, preferences, and purchasing considerations through direct engagement.
• Present product features, benefits, and available options in a clear and professional manner.
• Recommend suitable products or services based on individual customer interests.
• Explain pricing, promotions, and relevant product information accurately.
• Conduct product presentations and demonstrations when applicable.
• Answer customer questions and address common concerns regarding available offerings.
• Guide customers through the purchasing process and explain relevant next steps.
• Support customer acquisition efforts through consistent in-person engagement.
• Build positive relationships with customers to encourage satisfaction and repeat business.
• Communicate current promotional offers and product updates to interested customers.
• Identify purchasing interests and provide appropriate product recommendations.
• Maintain familiarity with product specifications, service details, and company procedures.
• Work toward established individual and team sales goals.
• Track daily sales activity and maintain accurate records when required.
• Share customer feedback and common questions with team members.
• Collaborate with colleagues to coordinate sales activities and maintain consistent messaging.
• Participate in product training, team meetings, and sales development sessions.
• Follow established company guidelines for customer interactions and sales practices.
• Complete additional sales and customer engagement responsibilities as assigned.

Requirements

• High school diploma or equivalent required.
• Previous experience in sales, customer service, hospitality, or another customer-facing environment preferred but not required.
• Strong verbal communication and interpersonal skills.
• Confident and professional approach to initiating customer conversations.
• Ability to identify customer needs and communicate relevant product benefits.
• Strong listening skills and ability to respond appropriately to customer questions.
• Comfortable presenting information and making product recommendations.
• Self-motivated with a willingness to work toward established sales objectives.
• Ability to maintain a positive attitude in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Dependable with effective time management skills.
• Willingness to learn new products, services, and sales procedures.
• Ability to accept feedback and apply training to daily responsibilities.
• Comfortable working independently and collaborating with a team.

Benefits

• Comprehensive onboarding and product-specific training.
• Supportive and collaborative team environment.
• Ongoing sales training and professional development.
• Regular team activities and company events.
• Employee recognition initiatives.
• Opportunities to develop communication, presentation, and customer engagement skills.
• Established tools and resources to support daily sales activities.

New York, NY