🌟 We're Hiring: Customer Expert - Telco! 🌟

We are seeking a dedicated and compassionate Customer Expert to join our healthcare team in providing exceptional service to our clients. The ideal candidate will have a strong desire to help others, along with excellent communication skills and the ability to navigate customer inquiries effectively.

📍 Location: Makati, Philippines

⏰ Work Mode: Work from Office

💼 Role: Customer Expert - Telco

What You'll Do:

Handle customer inquiries regarding products, services, billing, and accounts.

Resolve customer concerns and provide accurate, timely solutions.

Assist with account updates, service requests, and basic troubleshooting.

Document customer interactions and follow company policies and quality standards.

Meet customer satisfaction, quality, and productivity targets.

What We're Looking For:

✅ Minimum of 0.5 years experience in customer service or related field.

✅ Strong verbal and written communication skills in English.

✅ Empathy and patience when dealing with customers.

✅ Ability to work in a fast-paced environment.

✅ Tech-savvy with proficiency in MS Office applications.

✅ Willingness to learn about healthcare products and services.

Ready to make an impact? 🚀 Apply now and let's grow together!

Habilidades requeridas

Customer ServiceEnglish verbal and written communicationEmpathy and patienceBasic technical troubleshootingMS Office proficiencyCustomer interaction documentationAccount updates and service request handlingBilling and account inquiry handlingIssue resolution and problem solvingAdherence to company policies and quality standardsAbility to work in a fast-paced environment / work under pressureWillingness and ability to learn healthcare products and services

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