Inbound Sales Development Representative

scanO  |  Trismus Healthcare Technologies

Sales Development Representative (Inbound)

Sales  ·  Pune or Chennai  ·  Full-time

EXPERIENCE

1 to 2 years

REPORTS TO

VP Sales

WORK MODE

On-site

DAYS

Mon to Sat*

FUNCTION

Inbound Sales

TEAM

Sales

ABOUT SCANO

scanO is an AI-powered oral health screening platform, backed by the Google for Startups Accelerator. Our technology detects 40+ oral conditions from a scan, and is used by dental clinics across 9+ global markets including India, the UK, the UAE, South Africa and Singapore.

We are a team of 50+ in Pune, and we build the whole stack in-house: the computer vision models, the in-clinic hardware, the practitioner platform and the patient app.

THE ROLE

Every week, dentists and clinic owners reach out to us through our website, campaigns, webinars and expo booths. Someone has to pick up that interest quickly, understand what the clinic actually needs, explain what scanO does, and get the right prospects in front of our senior sales team.

That is this role. You are the first human voice a prospective customer hears, and the quality of that conversation decides whether a deal ever happens.

This is an inbound-first role. No cold call lists, no field visit targets. Outbound calling is limited to people who have already raised their hand: follow-ups, demo no-shows and older enquiries.

WHAT YOU WILL OWN

Lead handling and qualification

Respond to inbound leads from web forms, campaigns, inbound calls, event enquiries and referrals. Run first-level discovery calls to understand the clinic profile, chair count, patient volume, who the real decision maker is, and how soon they intend to move.

Product pitching

Explain scanO’s capabilities and value clearly to dentists, clinic owners and healthcare partners. We will train you on the clinical and technical detail. What you bring is the ability to make it land inside a five-minute phone call.

Pipeline management

Book qualified leads into demo slots with the senior sales team, and own the follow-up discipline that gets prospects to actually turn up.

CRM hygiene

Log call notes, lead stage, qualification detail and next actions accurately, on the same day. Our forecasting depends on it.

Market feedback

Report recurring objections, pricing pushback, competitor mentions and feature requests to the marketing, product and sales teams. You hear the market before anyone else here does.

Requirements

WHAT WE ARE LOOKING FOR

• Experience:  1 to 2 years in inside sales, inbound sales, lead qualification or customer engagement. Product sales experience in SaaS, healthtech, dental, edtech, fintech or B2B is strongly preferred.
  

• Education:  Any graduate. Candidates with a BDS, B.Sc or dental hygiene background who want to move out of clinical practice into a commercial role are especially encouraged to apply.
  

• Languages:  Fluent English and Hindi. Marathi is a strong plus for Pune; Tamil is a strong plus for Chennai.
  

• Skills:  Active listening over talking. Handles objections without getting defensive. Has the judgment to tell whether a lead deserves the senior team’s time, and the honesty to say when it does not.
  

• Work style:  Comfortable in a target-driven environment and on the phone for a large part of the day. Adaptable, because a startup changes its process more often than a large company does.
  

Benefits

COMPENSATION

Fixed salary plus a monthly demo incentive. The monthly demo target is [ demos per month ], set with you and reviewed each quarter.

Component

Basis

Amount

Fixed salary

Monthly, as per industry norms

Rs 15,000

Demo incentive

Per payable demo, slab rate below

Rs 20 to Rs 32

Monthly target bonus

Rs 1,500 at 100% of demo target, Rs 1,500 more at 115%

Up to Rs 3,000

Target total earnings

Fixed plus incentive at 100% achievement

Rs 25,00

Demo incentive slabs

Monthly achievement against demo target

Rate per demo

Target bonus

Below 60% of target

Nil

Nil

60% to 99%

Rs 20

Nil

100% to 114%

Rs 25

Rs 1,500

115% to 119%

Rs 25

Rs 3,000

120% and above

Rs 32

Rs 3,000

The slab rate applies retroactively to every payable demo in the month, not only to demos above the slab line. Crossing target therefore lifts the rate for the whole month.

What counts as a payable demo

An online demo is payable when it is scheduled and executed, the prospect attends for the scheduled duration, the attendee is a decision maker or influencer at a clinic, hospital or institution, and the demo is not marked disqualified by the demonstrating salesperson within 24 hours of completion.

Payout conditions

• The month’s incentive is released only when same-day CRM logging is at 95% or above and the first-response SLA was met on 90% or more of assigned leads.
  

• Incentives are paid with the following month’s salary, after the 24-hour disqualification window has closed on the last demo of the month.
  

• Cancelled, rescheduled and no-show demos are not payable. A rescheduled demo becomes payable in the month it is actually executed.
  

Ramp period

• Month 1: no demo target. Fixed salary plus a one-time Rs 5,000 incentive on completing product certification.
  

• Month 2: 50% of full target, with the slab rates above applied to that reduced target.
  

• Month 3 onward: full target.
  

WHAT WE OFFER

• Direct exposure to a growing AI healthtech company selling into nine international markets.
  

• Structured onboarding on the product, the clinical vocabulary and the sales process.
  

• Regular working sessions with the VP Sales, and direct access to both co-founders. This is a 50-person company, not a call centre floor.
  

• A clear promotion path into Account Executive or Key Account Management for people who hit their numbers consistently.