AU Rostering & Admin Coordinator (NDIS) | ZR_1364_JOB

This is a remote position.

AU Rostering & Admin Coordinator (NDIS) - Remote

About PeoplePartners

• Great careers start with great people — and at PeoplePartners, people come first.
  
• We’re a Great Place to Work® certified company connecting talented professionals with exciting opportunities and Australian businesses. Here, you’ll get more than a role: you’ll gain global exposure, meaningful learning opportunities, and room to grow your career while being part of a vibrant, supportive culture.
  
• We believe great work happens when people feel trusted, valued, and connected. If you’re ready to build your career with a team that takes its work seriously — without taking itself too seriously — you’ll feel right at home.
  

Role Overview

• A great roster is more than names, shifts, and times. It keeps services running and helps ensure people receive the support they’re counting on.
  
• As our AU Rostering & Admin Coordinator (NDIS), you’ll take ownership of day-to-day rostering and administration for one of our Australian clients, coordinating staff schedules around client needs and service requirements.
  
• When shifts change, priorities collide, or coverage suddenly disappears, you’ll be the person who brings order to the moving pieces. You’ll manage allocations, replacements, and last-minute changes while keeping stakeholders informed and maintaining service continuity.
  
• If solving a complicated roster feels more like a satisfying puzzle than a headache, you may have found your next role.
  

Key Responsibilities:

• Create, manage, and maintain staff rosters.
  
• Coordinate shift allocations, replacements, and reallocations.
  
• Manage last-minute roster changes and scheduling requirements.
  
• Coordinate with stakeholders to maintain service continuity.
  
• Manage complex and changing staff schedules.
  
• Monitor rostering efficiency and identify scheduling issues.
  
• Prepare reports and maintain accurate administrative records.
  
• Support recruitment administration.
  
• Maintain compliance-related records and documentation.
  
• Use rostering and workforce management systems to manage schedules.
  
• Identify opportunities to improve rostering and administrative workflows.
  
• Manage competing priorities within required timeframes.
  

Requirements

Required Qualifications

• 5+ years of rostering or scheduling experience.
  
• Strong administration and reporting experience.
  
• Experience creating and managing complex staff rosters.
  
• Experience managing high-volume and changing schedules.
  
• Experience using rostering or workforce management systems.
  
• Intermediate-to-advanced Microsoft Excel skills.
  
• Proficiency with Microsoft Outlook and Word.
  
• Strong organisational and time management skills.
  
• Strong attention to detail and accuracy.
  
• Strong written and verbal communication skills.
  
• Ability to coordinate with multiple stakeholders.
  
• Ability to prioritise competing requirements in a fast-paced environment.
  
• Ability to work independently and manage assigned responsibilities.
  

Preferred Qualifications:

• Experience with NDIS rostering.
  
• Experience within the disability or healthcare sector.
  
• Experience with Deputy or a similar workforce management system.
  
• Experience supporting compliance requirements within an NDIS, disability, or healthcare environment.
  
• Experience in BPO, contact centre, workforce planning, or another high-volume scheduling environment may also be relevant where strong rostering experience is demonstrated.
  

Why Join PeoplePartners?

• At PeoplePartners, you’ll have the opportunity to build your career while supporting an Australian organisation where great rostering has a direct impact on service delivery.
  
• You’ll enjoy the flexibility of a work-from-home setup, international exposure, and opportunities to learn, develop your capabilities, and grow your career. You’ll also become part of our Great Place to Work® certified, people-first culture, where trust, connection, and great work go together.
  
• Working remotely doesn’t mean working disconnected. You’ll have opportunities to connect, learn, and celebrate through PeoplePartners employee engagement activities, while gaining valuable experience working with Australian teams and systems.
  
• If you know that great rostering is equal parts planning, problem-solving, and people coordination, we’d love to hear from you. Apply through PeoplePartners and tell us about the most complex roster you’ve successfully managed.
  

Work Details

• Work Setup: Remote / Work from Home
  
• Market Supported: Australia
  
• Schedule: Monday to Friday
  
• Working Hours: Day-shift (AEST).
  

Benefits

• Permanent Work-from-home setup
  
• Company-provided equipment
  
• Secondary Wi-Fi Modem
  
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
  
• 100% conversion of UNUSED leave credits
  
• HMO on Day 1
  
• 13th Month Pay
  
• Monthly Gift Voucher
  
• Milestone Tokens (Birthday/Anniversary/Christmas).
  
• A Life Beyond the Screen #WorkLifeBalance.
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.