We are seeking a friendly, knowledgeable, and motivated Inside Sales Associate to join a company specializing in home, construction, and building products.

This position will assist customers who come into the store looking for products, materials, and solutions for home improvement, construction, repair, or building projects. The ideal candidate will be comfortable speaking with customers, learning product information, answering questions, and helping turn customer needs into sales.

Responsibilities

Greet customers and determine what products or materials they are looking for
Assist customers with selecting appropriate home and building products
Explain product features, options, pricing, and availability
Provide knowledgeable recommendations based on customer needs and projects
Generate sales and help customers complete purchases
Prepare quotes, estimates, and product orders
Answer incoming phone calls and assist customers with product questions
Follow up with customers regarding quotes, orders, and product availability
Build positive relationships with contractors, homeowners, builders, and repeat customers
Enter customer and sales information accurately into the computer system
Process payments and sales transactions as needed
Coordinate with warehouse or delivery staff regarding customer orders
Maintain knowledge of current products, pricing, promotions, and inventory
Help keep the sales counter, showroom, and customer areas organized and professional
Assist with additional sales and customer service duties as needed

Requirements

Previous sales, retail, customer service, building materials, construction, hardware, or home improvement experience is preferred
Strong customer service and communication skills
Comfortable talking with customers and recommending products
Ability to learn different building and home product lines
Basic computer and data-entry skills
Strong organizational skills and attention to detail
Comfortable preparing quotes and discussing pricing with customers
Ability to work independently and as part of a team
Dependable, professional, and motivated to meet sales goals

Preferred Experience

Experience with any of the following is a plus:

Building materials

Construction supplies

Hardware

Lumber

Roofing

Doors and windows

Flooring

Cabinets

Home improvement products

Contractor or builder sales

Inside sales

Benefits

Competitive pay
Stable full-time opportunity
Sales and industry training
Opportunity to grow with the company
Potential for increased earning opportunities based on experience and performance

The ideal candidate is someone who enjoys working with customers, has a natural sales mindset, and is willing to learn the products and industry. This person should be able to listen to what a customer needs, recommend the right solution, and provide excellent service from the initial conversation through the final sale.

Habilidades requeridas

Customer serviceSales and closing (convert customer needs into purchases)Product knowledge of building and home productsFamiliarity with building materials and construction supplies (lumber, roofing, doors/windows, flooring, cabinets)Preparing quotes, estimates, and product ordersPrice quoting and explaining pricing to customersBasic computer and data-entry skillsSales order entry and maintaining accurate customer/sales recordsProcessing payments and sales transactionsTelephone communication and handling incoming customer callsCoordination with warehouse/delivery staff and order fulfillment communicationRelationship-building with contractors, homeowners, builders, and repeat customersOrganizational skills and attention to detailTeamwork and ability to work independently

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