Scrum Master

This is a remote position.

About Learn America

Learn America values collaboration, continuous improvement, innovation, and teamwork. We are committed to supporting our teams in delivering high-quality solutions that advance organizational goals and meet customer needs.

Job Summary

Learn America is seeking a motivated and experienced Remote Scrum Master to facilitate Agile practices, support cross-functional teams, and help ensure the successful delivery of projects using the Scrum framework.

The Scrum Master will serve as a servant leader, coach, and facilitator, helping teams remove impediments, improve collaboration, and continuously deliver value. The ideal candidate will have a strong understanding of Agile methodologies, excellent communication skills, and experience supporting distributed teams in a remote work environment.

Key Responsibilities

• Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, sprint retrospectives, and backlog refinement.
  
• Remove impediments and help teams resolve issues that affect sprint goals and delivery timelines.
  
• Coach team members on Scrum principles, Agile values, accountability, and continuous improvement.
  
• Partner with Product Owners to maintain prioritized product backlogs and ensure user stories have clear acceptance criteria.
  
• Monitor sprint progress and use Agile metrics, including burndown charts, velocity, and cycle time, to support planning and improvement.
  
• Promote effective communication and collaboration among developers, QA engineers, business analysts, Product Owners, and stakeholders.
  
• Identify delivery risks, manage dependencies, and escalate blockers when necessary.
  
• Facilitate collaboration across remote teams using virtual communication and project management tools.
  
• Encourage self-management, team ownership, transparency, and continuous learning.
  
• Support process improvements that enhance team effectiveness, product quality, and delivery predictability.
  
• Provide regular updates on sprint progress, risks, and impediments to relevant stakeholders.
  

Requirements

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience.
  
• 1–5+ years of experience as a Scrum Master or in a similar Agile delivery role.
  
• Strong understanding of Scrum, Agile principles, and the Scrum Guide.
  
• Experience facilitating Scrum ceremonies and supporting cross-functional teams.
  
• Excellent communication, organizational, facilitation, and conflict-resolution skills.
  
• Experience working with remote or geographically distributed teams.
  
• Ability to manage competing priorities and resolve delivery challenges effectively.
  

Preferred Qualifications

• Certified ScrumMaster (CSM), Professional Scrum Master I (PSM I), or equivalent certification.
  
• Experience in software development, IT, education technology, or digital product delivery.
  
• Familiarity with Jira, Confluence, Azure DevOps, Trello, or similar tools.
  
• Knowledge of Kanban, Lean, SAFe, or other Agile frameworks.
  
• Experience coordinating dependencies across multiple teams.
  

Benefits

Benefits and Perks

Learn America aims to foster a supportive, flexible, and growth-oriented work environment. Potential benefits for this position may include:

• Remote Work Flexibility: Work remotely with opportunities to maintain a healthy work-life balance.
  
• Competitive Compensation: Salary commensurate with experience, qualifications, and job responsibilities.
  
• Health and Wellness Benefits: Medical, dental, and vision coverage, subject to eligibility and the company’s benefits plan.
  
• Paid Time Off: Vacation, sick leave, and company holidays in accordance with company policy and applicable law.
  
• Professional Development: Opportunities for ongoing learning, Agile training, and relevant professional certifications.
  
• Career Growth: Opportunities to develop leadership, coaching, and Agile delivery skills.
  
• Collaborative Work Environment: Work with cross-functional teams in a culture that values communication, teamwork, and continuous improvement.
  
• Remote Collaboration Resources: Access to relevant digital collaboration and project management tools.
  
• Retirement Benefits: Retirement savings plan options