Guest Services Porter

Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story. We currently have a fantastic vacancy for a Full-Time Guest Services Porter to join our team. The role: * Ensuring that each guest to the estate receives a warm and friendly welcome * Transporting guests throughout the estate and assisting with luggage, ensuring a seamless and comfortable arrival and departure experience. * Dealing professionally with telephone and face to face inquiries * Handling projector and other audio-visual set-ups * F&B duties * Responding to guest requests appropriately and in a timely manner * Promoting and up-selling the estate's facilities * Dealing sensitively with guest feedback * Other duties as required Minimum Requirements: * Full Irish Drivers Licence Required * Available for Full-Time hours * Previous similar experience * Good audio-visual and computer skills * Cash handing experience * Ability to use own initiative * Friendly outgoing personality and excellent customer service skills * Flexible regarding working hours Benefits Include: * Competitive Pay * International Hotel discounts * Staff Meal * Uniform * Training & Continuous Professional Development * Complimentary Health Club Access Why join our team? * Be part of an award-winning, certified Best in Hospitality, globally recognized luxury hotel. * Collaborate with a passionate and dynamic team dedicated to excellence. * Enjoy competitive compensation, benefits, and opportunities for professional growth. * Shape the future of an iconic brand while creating unforgettable guest experiences. This is an excellent opportunity for an individual to progress their career in the luxury hotel industry with a supportive and ambitious employer. We look forward to hearing from you