Accounts Receivable Specialist

Top Keys

• 3-4+ Years in Accounts Receivable, B2B Collections
  
• Strong Excel Proficiency Required, NetSuite Experience Preferred
  
• Customer Service Mentality and Comfortable in a Face Paced High Volume Environment
  

Responsibilities

• Manage your own portfolio of commercial cleaning clients
  
• Review customer contracts and make sure invoices are accurate and match each client's specific terms
  
• Do soft-touch, relationship-focused B2B collections on past-due balances
  
• Track, reconcile and report on AR aging across about 250+ company accounts
  
• Investigate and resolve billing discrepancies, short payments and customer disputes
  
• Escalate high-risk or unresolved accounts to AR leadership when needed
  
• Work with operations and account teams to keep billing accurate as service agreements change
  
• Maintain accurate customer records and notes in the accounting system
  

Qualifications

• 3–4 years of Accounts Receivable and B2B collections experience in a high-volume environment
  
• Strong Excel skills (required), including VLOOKUPs/XLOOKUPs, pivot tables and data reconciliation
  
• NetSuite experience strongly preferred
  
• An analytical mindset and strong attention to detail, especially when reading and applying contract terms
  
• A professional, personable communication style suited to a relationship-first approach to collections
  
• Self-driven and comfortable in a fast-paced, operational, team-oriented environment