Dutch Customer Service Sales Representative

Position: Customer Service Sales Representative

Location: Barcelona, Spain

Work model: On-site

Employment type: Full-time

Duties and Responsibilities:

Support Dutch-speaking customers with product and order-related enquiries

Understand customer needs and recommend appropriate products and solutions

Identify opportunities to upsell and cross-sell where relevant

Provide professional customer service across the required communication channels

Support customers throughout the purchasing process

Work towards individual and team sales and service targets

Maintain accurate customer and sales information within internal systems

Deliver a positive and professional representation of the brand.

Requirements

Fluent/native-level Dutch

Strong communication and customer service skills

Commercial mindset and comfortable working towards sales targets

Confident speaking with customers and recommending products

Motivated, positive and results-focused

Able to work from Barcelona or Valencia

Previous customer service, retail, telesales or inside sales experience is advantageous.

Benefits

Excellent remuneration package and bonus/OTE structure

Career development program

Opportunity to work on an international technology and e-commerce project

A dynamic and creative team with positive and friendly atmosphere

Guidance and tools to reach your full potential.