Technical Writer Intern (Hybrid)

Our Mission

Fuel customer growth through meaningful, intelligent, and safe user-to-user (and now, user-to-agent) engagement.

CometChat Overview

CometChat is a full-stack conversational platform built to unify every layer of interaction - bringing together real-time conversations (chat, messaging, voice, and video), AI Agents, moderation, notifications, and analytics in one modular, developer-first solution.

Our company has seen rapid growth, thanks to several market validations - including our participation in the Techstars Boulder Accelerator in 2019, followed by investments from experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, and Matchstick Ventures. CometChat raised a Series A round led by Signal Peak/Run Ventures. In the last 12 months alone, more than 2 billion messages have been sent through our platform.

We were also recognized on Forbes' 2026 America's Top 500 Startup Employers List - a reflection of the team and culture we've been deliberate about building.

We believe the interface of the future is conversation - not clicks. Every app will soon have an AI layer that's as native as text messaging today. That's why we're building the infrastructure for the world's AI-powered conversations - from human-to-human, to human-to-agent, to multi-party collaboration with AI in the mix.

From AI onboarding assistants that get users productive in minutes, to copilots that perform complex workflows in-app, to intelligent moderators that protect and guide communities in real time - our AI Agent platform makes it all possible.

With CometChat's ready-to-use UI kits, powerful SDKs, and our Full Stack AI Agent Platform, product teams across startups and enterprises can launch safe, scalable, and smart in-app interactions faster than ever.

Why Join Us Now

We're at the tipping point where AI becomes a native part of every conversation. At CometChat, you'll help shape a future where users can talk to their apps as naturally as to a friend - where agents think, reason, act, and collaborate with humans in real time.

You won't just be joining a product team - you'll be building the standard for AI interaction layers: agent-aware UI, intelligent guardrails, rich actions libraries, and multi-party collaboration between people and AI.

If you want to help define how the next billion users will communicate - and push the boundaries of what's possible in real-time, AI-powered engagement - we'd love to work with you.

What we mean by AI-native

AI-native here means you build with agents by default. We expect 100% of the code to be generated via Agentic tools (Cursor, Claude Code, and similar), while you own everything that actually matters: problem framing, architecture, trade-offs, review quality, tests, performance, and security. This is not "vibe coding." The code is generated. The thinking is yours. You should be great at steering agents, validating output, catching subtle issues early, and debugging code you did not manually write.

Why AI-native

Software development is changing permanently, and we are leaning all the way in. You will work in a team that ships fast with agents, where your leverage comes from judgment and systems thinking rather than typing speed. You will get access to whatever AI tools you need (Cursor, Claude Code, or anything else that makes you effective), and the freedom to use them aggressively. If you want to operate at the edge of how modern engineering gets done and level up your output, this role is built for that.

Join us to build where AI meets human connection.


About the role

Make sure the person following our instructions never has to guess. Developers do not read our marketing. They read our documentation, or they ask an AI that read our documentation. Either way, docs are where we win or lose the build, and the difference between a developer shipping and giving up is usually one missing sentence. This is not a role where you tidy up what engineers hand you. You will follow our own instructions on a clean machine, find the exact point where they stop working, and fix it. That is the whole job, repeated. It is also the most honest work in the building. Either the quickstart runs or it does not, and nobody can argue with you about it.

Selected intern's day-to-day responsibilities include:

• Run quickstart and integration guides on a clean environment and record every point of failure
  
• Rewrite the steps that fail, and add missing prerequisites
  
• Update code samples to the currently shipping SDK version
  
• Write new guides for features that have none
  
• Write long-form content for the funnel: tutorials, integration walkthroughs, migration and comparison pieces that people arrive on and act from
  
• Fix broken links, stale screenshots and incorrect page metadata
  
• Interview engineers to source accurate technical details
  
• Maintain a log of recurring documentation defects and report them to the owning team.
  

Requirements

Who We're Looking For:

• You can read code even if you do not write much of it. You can tell what a snippet is doing and spot when it contradicts the text above it.
  
• You are comfortable in a terminal, a package manager and a code editor.
  
• You are precise by temperament. Inconsistent naming bothers you.
  
• You ask everyone else is too embarrassed to ask, which is usually the one the reader has too
  
• You finish. An almost-correct guide is a broken guide.
  
• You have built something with an SDK or an API, however small
  
• You have contributed documentation to an open source project, even a typo fix
  
• You know what MCP is, or you will have worked it out before the interview
  
• You have strong opinions about a documentation site you admire, and can say why.
  
  

Here are the values that act as a guardrail of our execution culture:

Go above and beyond: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed.

Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don’t be afraid to fail. Focus on the outcome and everything else will fall into place.

Be curious: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don’t understand something, ask questions and learn.

Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short not to spend time doing what you love with folks you enjoy being around.

Interview Process

Our goal is to make sure you have the chance to get to know CometChat as we learn more about you. Through a series of conversations with CometChat’s founders and key stakeholders, we’ll want to learn more about your strategic and functional expertise, and your passion. We hope that you’ll bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better.