UX Designer – Junior

Client: Government Services Integration Cluster
Ministry: Ministry of Public and Business Service Delivery and Procurement
Location: Ontario, Canada
Work Arrangement: 100% Onsite – 5 Days/Week
Start Date: September 21, 2026
End Date: March 31, 2027
Extension: Up to 1 additional term
Openings: 1
Security Clearance: No Clearance Required
Submission Limit: 1 candidate per supplier
Closing Date: September 16, 2026 at 12:00 PM EST
Position Overview
We are seeking a Junior UX Designer to create effective, user-friendly, and visually appealing digital experiences. The successful candidate will take a user-centered design approach, conduct user research and testing, develop prototypes and interface designs, and continuously iterate solutions based on user feedback and business requirements.
The UX Designer will work closely with stakeholders, business users, developers, QA teams, and other project participants to translate user and business needs into intuitive digital experiences across web and mobile applications.
Key Responsibilities

• Create effective, user-friendly, and visually appealing GUI designs based on user interaction and performance.
  
• Design the overall functionality of digital products to ensure an excellent user experience.
  
• Take a user-centered design approach and rapidly test and iterate designs based on user-testing results.
  
• Define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
  
• Manage end-to-end user research, including participant recruiting, interviews, surveys, analysis, and synthesis.
  
• Conduct user research, interviews, and surveys and translate findings into:
  
  • Sitemaps
    
  • User flows
    
  • User journey/customer journey maps
    
  • Wireframes
    
  • Mockups
    
  • Prototypes
    
• Facilitate the client's product vision through researching, conceiving, sketching, prototyping, and user-testing experiences.
  
• Design experiences optimized for a wide range of devices and interfaces.
  
• Identify design problems and develop elegant, intuitive solutions.
  
• Make strategic UX and design decisions relating to existing and new product functions and features.
  
• Gather user feedback and use it to configure and improve existing interfaces.
  
• Design user interfaces for web and mobile applications, as well as digital displays, publications, media, and other creative materials as required.
  
• Work within the limitations and appropriate use of web development technologies.
  
• Consider the emotional aspects of the human experience when designing online programs.
  
• Collaborate with developers, QA specialists, business stakeholders, and cross-functional teams to achieve project objectives.
  
• Manage competing priorities while meeting deadlines and maintaining effective client/stakeholder relationships.
  
• Prepare clear, concise, and comprehensive design documentation, reports, reviews, and assessments.
  

Requirements

Mandatory Skills & Experience
Candidates must demonstrate experience in the following areas:
UX / UI Design

• Relevant experience creating GUI designs based on user interaction and performance.
  
• Experience as a UX Designer, Interactive Designer, UI Designer, or similar role, designing for web and mobile applications.
  
• Ability to define and lead UX projects and facilitate design workshops and alignment sessions with stakeholders and business users.
  
• Experience managing end-to-end user research, from recruiting participants through research synthesis.
  
• Proficiency with design and prototyping tools.
  
• Experience with Figma, Canvas, and similar design tools.
  
• Thorough understanding of the limitations and appropriate use of web development technologies.
  
• Experience designing online programs with emphasis on the emotional aspects of human experience.
  
• Experience conducting user research, interviews, and surveys and translating findings into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes.
  
• Experience designing overall product functionality and iterating designs based on user-testing.
  
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
  
• Experience facilitating a client's product vision through research, conceiving, sketching, prototyping, and user-testing.
  
• Experience identifying design problems and devising elegant and effective solutions.
  
• Experience making strategic design and UX decisions related to core and new functions/features.
  
• Experience gathering user feedback and using it to configure existing interfaces.
  

Accessibility / Ontario Public Sector
The successful candidate must also have:

• Knowledge of accessibility testing.
  
• Ability to work with the Ontario Design System.
  
• Knowledge of the Ontario Digital Service Standard.
  
• Proficiency in designing with accessibility in mind and meeting WCAG 2.1 AA requirements.
  
• Experience dealing with complex design challenges, particularly legacy systems and nuanced stakeholder/approval relationships.
  

Communication & Collaboration

• Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
  
• Ability to communicate design concepts and development processes clearly to diverse stakeholders.
  
• Demonstrated effectiveness working with cross-functional teams, including developers, QA specialists, and business stakeholders.
  
• Demonstrated experience working collaboratively with team members at different organizational levels.
  
• Strong track record of meeting deadlines and managing competing priorities.
  
• Client relationship management experience.
  

Desirable Experience
The following experience is considered an asset:

• Prior Ontario Public Service / Public Sector experience.
  
• Experience working with the Ontario Design System and Digital Service Standard.
  
• Experience with accessibility testing and WCAG 2.1 AA compliance.
  
• Experience working with complex legacy applications and systems.
  
• Experience navigating complex stakeholder groups and approval processes.
  
• Experience designing for multiple device types, platforms, and interfaces.
  

Communication & Stakeholder Requirements
The successful candidate will be expected to:

• Clearly communicate UX concepts, research findings, design decisions, and recommendations.
  
• Translate complex technical and user requirements into understandable design solutions.
  
• Facilitate workshops, stakeholder discussions, and design alignment sessions.
  
• Collaborate effectively with business users, product teams, developers, QA teams, and other stakeholders.
  
• Produce professional documentation and design deliverables.
  
• Manage multiple priorities while maintaining quality and meeting project timelines.
  

Work Arrangement
This is a 100% onsite position requiring the successful candidate to work onsite 5 days per week in Ontario.
Candidates should be comfortable working in a highly collaborative environment involving frequent interaction with stakeholders, business users, developers, QA specialists, and project teams.
Ideal Candidate Profile
The ideal candidate will be a Junior UX Designer with hands-on experience in web and mobile UX/UI design, strong user research and prototyping capabilities, and practical experience with Figma, Canvas, accessibility, the Ontario Design System, and Digital Service Standards.
Candidates should be able to demonstrate a complete UX lifecycle—from research and stakeholder engagement through journey mapping, wireframing, prototyping, user testing, feedback, iteration, and final design delivery.
Important: Candidates must clearly demonstrate the mandatory UX, accessibility, Ontario Design System, Digital Service Standard, Figma/Canvas, research, workshop facilitation, and user-testing experience in their resumes.