SAP EDI/O2C Consultant

🌟 We're Hiring: SAP EDI/O2C Consultant! 🌟

We areseekingaSAPEDI/O2CConsultantto manage, support, andoptimizeglobal EDI operations and SAP integration processes. This role willbe responsible forensuring seamless electronic data interchange between business partners,maintainingSAP EDI/IDoc integrations, supporting Order-to-Cash (O2C) processes, and driving continuous improvements across supply chain and customer order management functions. The successful candidate will serve as a key liaison between business users, IT teams, external partners, and managed service providers to ensure stable, efficient, and scalable EDI operations.

Key Responsibilities

• Manage and support end-to-end EDI operations, including partner onboarding, connectivity setup, message mapping, testing, monitoring, and production support.

• Maintain and troubleshoot EDI transactions using standards such as ANSI X12 and EDIFACT.

• Support SAP EDI/IDoc integrations and ensure reliable data exchange between SAP and external trading partners.

• Drive enhancements, rollouts, upgrades, and change initiatives related to EDI and SAP Order-to-Cash processes.

• Investigate and resolve EDI, IDoc, and cross-functional process issuesimpactingbusiness operations.

• Collaborate with business users, IT teams, external partners, and AMS providers to deliver integration solutions and operational improvements.

• Participate in system testing, user acceptance testing (UAT), and deployment activities for new integrations and process enhancements.

• Develop andmaintaintechnical documentation, support procedures, integration standards, andknowledgerepositories.

• Provide guidance, training, and support to local EDI key users and business stakeholders.

• Identifyprocess optimization opportunities and implement best practices to improve operational efficiency and service quality.

• Monitor service performance, incident trends, and operational risks while ensuring compliance with established standards.

General Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Informatics, Supply Chain Management, ora relateddiscipline.

• Minimum5 years of hands-on experience in EDI operations, support, and integration environments.

• Experience working within global organizations supporting cross-functional business and IT teams.

• Strong analytical, problem-solving, organizational, and stakeholder management skills.

• Willingness to travel up to 30% whenrequired.

Mandatory Skills

• Strong hands-on experience inEDI Operations,including partner onboarding, transaction monitoring, mapping, testing, troubleshooting, and production support.

• ExpertiseinANSI X12, EDIFACT, andelectronic document exchange processes.

• Strong knowledge ofSAP EDI integrationsandSAP IDoc structures, processing, and troubleshooting.

• Experience supportingSAP SD (Sales & Distribution)andOrder-to-Cash (O2C)business processes.

• Understanding ofpurchasing,logistics, supply chain, and customer order management processes.

• Experience managing EDI incidents, change requests, enhancements, andintegrationdeployments.

• Strong stakeholder management skills with the ability to work across business users, IT teams, external partners, and service providers.

Nice-to-Have Skills

• Experience with EDI middleware, integration platforms, or B2B integration solutions.

• Knowledge of SAP S/4HANA SD and EDI integration frameworks.

• Exposure toAPI-based integrations and modern B2B integration technologies.

• Experience working with third-party logistics providers, suppliers, or retail trading partners.

• Understanding ofITIL processes, service management, and operational governance.

• Experience supporting global ERP transformation or SAP rollout initiatives.

Ready to take your career further? 🚀 Apply now and be part of our success story!