COUNTRY SALES MANAGER – UGANDA

Department: Commercial

Reports to: Head of Commercialization

Location: Uganda

Monthly Salary: UGX 10,000,000–15,000,000

Additional Compensation: Performance-based commission or bonus linked to agreed commercial targets.

Role Level: Senior Management / Country Leadership

About the Client

We are recruiting on behalf of our client, a technology company offering a cloud-based school management and data analytics platform that enables educational institutions to track academic performance, generate report cards, and strengthen communication between schools and parents.

1. Job Summary

The Country Sales Manager is responsible for leading the company’s commercial growth and overall market performance in Uganda. The role oversees sales, strategic account management, customer success, and customer support, ensuring sustainable revenue growth, strong customer relationships, and operational effectiveness.

The successful candidate will develop and execute the country sales strategy, expand the company’s market presence, manage key partnerships, lead the local team, and ensure that commercial activities align with the company’s overall business objectives.

2. Key Responsibilities

A. Sales Strategy & Market Development: Develop and execute the country sales strategy; drive customer acquisition, revenue growth, and market expansion; identify opportunities across schools, school networks, government, and education partners; lead strategic negotiations and partnerships; analyze market and customer trends; and maintain a strong sales pipeline.

B. Strategic Account Management & Customer Retention: Manage and grow key accounts, ensuring strong relationships and recurring revenue; drive retention, renewals, cross-selling, and upselling; build relationships with key decision-makers; monitor customer satisfaction and account performance; and work with internal teams to maximize customer value.

C. Commercial Leadership & Team Management: Lead and develop the country sales, account management, and customer support teams; set performance objectives and foster accountability; ensure effective coordination across acquisition, onboarding, support, and renewal; build team capacity; and provide regular commercial performance updates, market insights, and recommendations to the Head of Commercialization.

3. Qualifications and Experience

Education

• Bachelor’s degree in Business Administration,

Professional Experience

·At least 5- 8 years of  experience in sales, business development, orcommercial management, including a minimum of 3 years in a

leadership role

• Proven experience leading sales teams and delivering revenue growth in a B2B or enterprise sales environment.
• Demonstrated success in managing strategic accounts, negotiating commercial agreements, and developing business partnerships.
• Experience managing customer retention, renewals, and cross-functional teams is an advantage.
• Familiarity with the Ugandan business environment and experience engaging institutional or government customers would be beneficial.

4.Preferred Industry Background

Candidates with experience in any of the following industries are encouraged to apply:

1. Education Technology (EdTech)
2. Enterprise Resource Planning (ERP) Software
3. Software-as-a-Service (SaaS)
4. Enterprise Software Solutions
5. Information and Communication Technology (ICT) Solutions
6. Digital Learning Platforms
7. School Management Systems
8. Cloud Services and Solutions
9. Educational Publishing with Digital Products

5. Scope of Accountability

The Country Sales Manager is the senior commercial lead for Uganda, with responsibility for translating company strategy into local market results. The role is accountable for country-level sales performance, customer growth and retention, team effectiveness, and the development of sustainable commercial operations.

As the business expands, the position may evolve to include broader country management responsibilities and oversight of dedicated functional leads.