Business Support Officer – 6 Month Contract

Location: 6 Brixton Hill, London, SW2 1RW
Rate: £26.78 per hour (Umbrella)
Contract: 6 Month Contract
Hours: Full Time
Working Pattern: Office-Based with Some Home Working Flexibility
Pay: Bi-Weekly

Summary

Lambeth Council is on the lookout for a skilled Business Support Officer to deliver a thorough, professional, and customer-centric business support service across various Council departments. This dynamic and fast-paced position involves assisting operational teams with administrative, financial, and data management tasks, ensuring compliance with statutory obligations and the delivery of high-quality services to residents. The ideal candidate will be exceptionally organized, adaptable, and capable of handling a demanding workload while upholding high standards of accuracy and customer service.

Key Responsibilities

• Deliver comprehensive business support across multiple service areas.
  
• Oversee shared mailboxes and manage correspondence.
  
• Handle finance-related transactions and administrative requests.
  
• Accurately input, maintain, store, and archive data.
  
• Organize meetings, prepare documents, and take notes.
  
• Manage caseload and workflow systems effectively.
  
• Update and maintain local and corporate databases and IT systems.
  
• Generate reports, spreadsheets, and management information.
  
• Ensure records are precise and current for statutory returns and local reporting.
  
• Support the execution of established business processes and procedures.
  
• Collaborate flexibly across teams to meet business needs.
  
• Assist in identifying service improvements and efficiencies.
  
• Contribute to Lambeth's paperlite and digital working initiatives.
  
• Prioritize workload efficiently and meet deadlines in a reactive environment.
  

Essential

Requirements

Requirements:

• Proven experience in providing business, administrative, or operational support in a busy office setting.
  
• Strong written and verbal communication skills.
  
• Excellent organizational and workload management abilities.
  
• Experience in managing competing priorities and adhering to deadlines.
  
• Proficiency in IT skills, including:
  • Microsoft Word
    
  • Excel
    
  • Outlook
    
  • Databases and business systems
    
• Experience in maintaining accurate records and data management systems.
  
• Ability to produce reports and analyze information.
  
• Exceptional customer service skills.
  
• Flexibility and adaptability to changing priorities.
  
• Keen attention to detail and commitment to accuracy.
  

Desirable

• Experience in Local Government or Public Sector services.
  
• Familiarity with finance processing and administrative workflows.
  
• Experience with case management, CRM, or specialized business support systems.
  
• Experience supporting regulatory or statutory services.
  

Working Arrangements

• The role is primarily office-based.
  
• Training will be conducted in person, requiring frequent office attendance initially.
  
• Upon successful training completion, some home working flexibility will be available.
  
• The current team office day is Thursday.
  
• Additional office attendance may be necessary during periods of change or increased service demand, including the implementation of new IT systems.
  

What's on Offer?

• £26.78 per hour (Umbrella)
  
• 6 Month Contract
  
• Office-Based with Home Working Flexibility
  
• Bi-Weekly Pay
  
• Opportunity to work in a dynamic and supportive local authority environment.
  
• Diverse role supporting multiple services and stakeholders.
  
• Exposure to business support, administration, finance, and data management activities.
  

Ideal for candidates with experience as a Business Support Officer, Senior Administrator, Business Support Administrator, Team Administrator, Administrative Officer, Service Support Officer, Operations Administrator, or Executive Support Assistant.