Are you fluent in Spanish and Basque, Catalan/Valencian or Galician and looking for a new opportunity in Lisbon?

We are currently looking for Customer Support Specialists to join an international project within the entertainment and digital services industry.

In this role, you will be supporting customers with account-related questions, billing enquiries, technical troubleshooting and general information about products and services, always ensuring a positive customer experience.

Language requirements – please note that Spanish alone is not sufficient:

Castilian Spanish + Basque, OR
Castilian Spanish + Catalan and Valencian, OR
Castilian Spanish + Galician
English B1 or higher

What we’re looking for:

Strong communication and problem-solving skills
Comfortable working with technology and digital platforms
Customer-oriented mindset
Ability to work in a fast-paced, international environment

What we offer:

Full-time position in Lisbon
€1,391.83 gross/month, including meal allowance and monthly holiday/Christmas allowances
Health insurance from day one
Around 2 weeks of initial training in English
40 hours per week
Rotating shifts, Monday to Sunday, within a 24/7 operation
Portuguese employment contract

If you speak one of the required language combinations and are interested in an international customer support opportunity, apply or send me a message for more information.

Erforderliche Kompetenzen

Castilian Spanish fluencyBasque fluencyCatalan and Valencian fluencyGalician fluencyEnglish (B1 or higher)Customer serviceStrong verbal and written communicationProblem-solvingTechnical troubleshootingHandling billing enquiries and account-related supportWorking with technology and digital platformsProduct and service information deliveryAbility to work in a fast-paced international environmentFlexibility to work rotating shifts/24/7 operations

Ähnliche Stellen