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Faithful Financial Co, LLC

Remote Customer Service Professional — Multiple Client Programs

Addison, USVor OrtUnbefristetVollzeit

Veröffentlicht am 10. Sept. 2026

Diese Stelle wird in EN ausgeschrieben

Are you looking for a flexible, work-from-home opportunity? Join our team as a  Remote Customer Service Representative and help support customers of various  clients! In this role, you’ll handle both inbound calls, ensuring callers have a  seamless experience while entering their information into our database. If you  have great communication skills and a passion for helping others, this is the  perfect role for you!

Responsibilities

:

● Handle inbound and outbound calls to support customers of various clients

● Provide excellent customer service, addressing questions and concerns

● Accurately enter information into our database

● Follow up with customers as needed to ensure satisfaction

● Meet and exceed performance metrics to qualify for advancement

opportunities

Requirements

● High school diploma or equivalent

● Strong verbal communication skills

● Reliable internet connection and a quiet workspace

● Basic computer skills (Microsoft Office proficiency)

● Ability to work flexible hours, including evenings and weekends (set your  own schedule)

Technology Requirements (MANDATORY to begin work):

● Windows 11 desktop or laptop

● Minimum 16 GB RAM

● No Chromebooks or Apple devices

● Dual monitors recommended (not required at application)

● USB noise-canceling headset (not required at application)

Benefits

● Fully remote position – work from anywhere

● Starting pay of $12–$15/hour

● Flexible self-scheduling

● Advancement opportunities based on performance

● Supportive team environment

Rollenübersicht

Jobart

Vollzeit

Erforderliche Kompetenzen

Inbound and outbound call handlingCustomer service and supportVerbal communicationAccurate data entry into databasesCustomer database/CRM navigationCustomer follow-up and issue resolutionMeeting performance metrics and KPIsMicrosoft Office proficiencyWindows PC (Windows 11) proficiencyRemote work readiness (reliable internet, quiet workspace)Flexible scheduling and availability (evenings and weekends)Time management and self-schedulingSupporting multiple client programsUse of remote audio/desktop equipment (USB headsets, multi-monitor setups)

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Remote Customer Service Professional — Multiple Client Programs bei Faithful Financial Co, LLC in Addison | Scovai | Scovai