Administrative Assistant – State Agency – $15-16/hr W2 – Phoenix – 5 Openings

SunSoftOnline is hiring Administrative Assistants for an Arizona state agency's disability services division, five positions, closing Tuesday, August 18.

The work (from the posting): switchboard and front-desk duties, answering, directing, and transferring calls, visitor check-in, messages, records;

scheduling consultative examinations for claimants including follow-up calls; locating doctors near claimants, assembling and mailing exam packets, faxing paperwork; responding to inquiries from claimants, attorneys, doctors, and hospitals on claim status; mailing transportation assistance such as bus passes; tracking daily assignments in a tracking system; case development activities requiring analysis and judgment.

Must have: customer service (internal/external)

· scheduling or front-desk experience
· computer skills.

Resume tip: the review process matches your resume to the posting's language, if your experience genuinely includes customer service, scheduling, front desk, switchboard, reception, records, data entry, those words belong on your resume where they truthfully happened.

The facts: $15-16/hr W2
· full-time M-F 8-5
· onsite central Phoenix, potential of going hybrid after training
· contract through late December, starting ~September 14
· note: an intensive internal background check is required and can take up to a month, the start date accounts for this
· in-person interview within a week of Tuesday's close
· Phoenix metro residents only, city on resume
· W2 only, no sponsorship now or ever.

Closes Tuesday, August 18.

Erforderliche Kompetenzen

Switchboard operationFront desk receptionCall answering, directing, and transferringVisitor check-in proceduresAppointment scheduling for consultative examinationsFollow-up communication with claimants and providersProvider/doctor location researchDocument assembly and mail preparationFaxing and document transmissionCustomer service for internal and external stakeholdersRecords management and data entryCase development and case analysis requiring judgmentUse of tracking or case management systemsHandling and mailing transportation assistance (e.g., bus passes)

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