UPS – Customer Service Executive

WE ARE HIRING | UPS – Customer Service Executive

Location: Sector 135, Noida

Experience: Freshers & Experienced Candidates

Qualification: Graduate / Undergraduate

Salary: ₹26,000 In-Hand (Fresher) | Up to ₹34,000 In-Hand (Experienced)

Work Mode: Work From Office

Working Days: 5 Days

Both-Side Cab Facility

Process: HR → AMCAT → Operations

Process Type: Voice

ROLE OVERVIEW

UPS is hiring Customer Service professionals for a voice-based process. Candidates with excellent communication skills who can handle customer queries professionally are encouraged to apply.

KEY RESPONSIBILITIES

• Handle customer queries through voice calls
• Provide accurate information and resolve customer concerns
• Maintain professional communication with customers
• Follow process guidelines and quality standards
• Coordinate with internal teams when required
• Meet assigned productivity and service-level targets

REQUIRED SKILLS

• Excellent verbal communication skills
• Strong customer-handling skills
• Good listening and problem-solving abilities
• Comfortable working in a voice-based process
• Professional and customer-focused approach
• Willingness to work from the Noida office