Systems Administrator (Tier 2 Level 1) - Active TS/SCI Clearance With Full Scope Polygraph Required

Location: Annapolis Junction, MD

Position Type: Full-Time

Shift: Wednesday – Sunday, 10:00 PM – 6:00 AM

Security Clearance: Active TS/SCI with Polygraph Required

Salary Range: $84,000 – $100,000 (commensurate with experience, education, and skills)

Position Overview

We are seeking a Tier 2 Level 1 Systems Administrator to join our team in Annapolis Junction, MD. This role is responsible for supporting, maintaining, and optimizing server infrastructure, operating systems, and key software applications within a secure enterprise environment.

The successful candidate will handle escalated technical issues, perform patch management and system configurations, uphold strict security controls, and collaborate on cross-functional IT projects.

Key Responsibilities

System Administration & Maintenance

• Monitor, manage, and maintain enterprise servers, operating systems, and core business applications.
  

• Apply patches, updates, and configuration changes in compliance with change management policies.
  

• Perform routine system health checks, capacity planning, and performance tuning.
  

User Support & Troubleshooting

• Provide advanced technical support for issues escalated from help desk/Tier 1 teams.
  

• Diagnose and resolve complex system, application, and network-related problems.
  

• Assist with user account management, permissions, and access controls.
  

Implementation & Configuration

• Install, configure, and deploy new systems, hardware, applications, and tools.
  

• Assist in system upgrades, migrations, and software integrations.
  

• Document system configurations, procedures, and operational standards.
  

Security & Compliance

• Ensure all systems adhere to organizational security policies and federal guidelines.
  

• Implement and monitor security controls, including antivirus, endpoint protection, firewalls, and access management.
  

• Participate in audits, risk assessments, and vulnerability remediation tasks.
  

Monitoring & Reporting

• Use enterprise monitoring tools to track system performance, availability, and capacity.
  

• Respond to alerts, incidents, and outages, performing root cause analysis and corrective actions.
  

• Prepare routine reports on system health, incidents, and infrastructure improvements for management.
  

Collaboration & Process Improvement

• Collaborate with network, security, application, and help desk teams on cross-functional initiatives and projects.
  

• Contribute to the continuous development and refinement of IT processes, standards, and documentation.
  

• Provide input on technology selection and system architecture improvements.
  

Required Qualifications & Skills

• Clearance: Active TS/SCI security clearance with a current Polygraph is required.
  

• Education & Experience:
  

  • High School Diploma / GED with 10+ years of relevant IT/systems administration experience; OR
    

  • Bachelor’s Degree in IT, Computer Science, or related field with 5+ years of relevant experience.
    

• Certifications (Must hold at least one IAT Level 1 compliant certification):
  

  • CompTIA A+ CE
    

  • CompTIA Network+ CE
    

• Technical Proficiencies:
  

  • Hardware maintenance and troubleshooting
    

  • Remote Desktop & Remote Assistance software
    

  • Server & OS Administration (Windows / Linux)
    

  • Security management (endpoint protection, firewalls, access controls)
    

Compensation & Benefits

• Salary Range: $84,000 – $100,000 per year (commensurate with skills, experience, and contractual guidelines).
  

• Comprehensive Healthcare: Medical, Dental, and Vision coverage options.
  

• Financial Protection: Basic Life Insurance and Short/Long-Term Disability Insurance.
  

• Time Off: Paid Holidays, Paid Time Off (PTO), and Paid Parental Leave.
  

• Retirement Planning: 401(k) plan with company matching contributions.
  

• Professional Growth: Tuition reimbursement and professional development support.