Accounts Receivable

Smart Applications International is a leading ISO-certified ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the healthcare industry, the company was founded to provide innovative, secure, and high-tech solutions across Africa, the Islands, and beyond. Smart Applications stays ahead through constant research and innovation.

Title:                  Accounts Receivable

Reports to:         Accounts Receivable Manager

Department:       Finance

Based:                Nairobi

Job Purpose:

Maintain accurate and detailed records of the indebtedness of individual customers; Apply collection effort to secure settlement of outstanding receivables in accordance with the OtC Policy; enforce and follow up on payment commitments from customers. 

Key Responsibilities and Accountabilities: 

1. Credit Risk Assessment & Customer Onboarding

• Validate KYC documentation and support customer onboarding.
  
• Assess customer creditworthiness and recommend credit limits.
  
• Support customer segmentation and implementation of collection strategies.
  

2. Collections Planning & Portfolio Management

• Maintain collection work plans and prioritize recovery efforts.
  
• Monitor customer accounts and follow up on outstanding balances.
  
• Track remittance advice and support portfolio performance reviews.
  

3. Customer Collections & Dunning

• Execute dunning and collection activities in line with policy.
  
• Follow up on overdue accounts and payment commitments.
  
• Escalate exceptions and collection risks as appropriate.
  

4. Customer Account Management

• Ensure customer statements and aging reports are accurate and timely.
  
• Reconcile customer accounts and resolve payment discrepancies.
  
• Support the resolution of billing and account-related queries.
  

5. Customer Engagement & Debt Recovery

• Maintain accurate records of customer interactions and commitments.
  
• Conduct customer visits and collection discussions where required.
  
• Support debt recovery and write-off processes through timely escalation and documentation.
  

6. Reporting & Month-End Support

• Review aging reports and identify collection priorities.
  
• Support cash collection forecasting and month-end close activities.
  
• Contribute to improving data accuracy and reducing manual adjustments.
  

7. Governance & Compliance

• Adhere to internal controls, policies, and audit requirements.
  
• Support continuous improvement initiatives and risk management activities.
  
• Collaborate effectively with internal stakeholders to achieve business objectives.
  

Requirements

Qualifications 

• Holder of a bachelor’s degree in finance or a related field.
  
• Professional qualifications: CPA /ACCA/CA
  
• General Ledger accountability
  
• Hands on use of an ERP preferably Sage X3
  
• Stakeholder engagement
  
• Basic understanding of GAAPs & IFRS Problem-solving skills and the ability to work independently as well as part of a team.
  
• Excellent report writing skills.
  

Skills, knowledge, and abilities 

• Logical thinking
  
• Communication and presentation
  
• Relationship management
  
• Results-oriented.
  
• Attention to detail.
  
• Analytical mind
  

Smart Applications International Limited is committed to ensuring the security and protection of the personal information that we process, and to providing a compliant and consistent approach to data protection in accordance with the Kenya Data Protection Act 2019.

By providing us with your data, you hereby agree to Smart’s collection, use, and disclosure of your personal information in accordance with its Privacy Policy available at https://smartapplicationsgroup.com/general-privacy-policy/