Relief Lodge Manager – Hazyview

Kendrick Recruitment is seeking an experienced and capable Relief Lodge Manager to join a prestigious luxury game reserve in Hazyview, Mpumalanga.

This is an excellent opportunity for a hospitality professional with strong operational experience who is confident stepping into a leadership role and ensuring the smooth running of the lodge in the absence of the permanent management team.

Key Responsibilities

• Assume responsibility for the overall lodge operation during relief periods.
  

• Maintain high standards of luxury hospitality and guest service.
  

• Oversee daily lodge operations, ensuring all departments function efficiently.
  

• Lead, support and motivate the lodge team, fostering a professional and positive working environment.
  

• Monitor guest satisfaction and ensure that individual guest needs are consistently anticipated and met.
  

• Assist with staff management, including scheduling, performance and operational support.
  

• Ensure lodge standards, procedures and company policies are consistently maintained.
  

• Work closely with departmental heads to ensure seamless communication and operational continuity.
  

• Assist with stock control, cost management and general administrative duties.
  

• Handle guest queries, concerns and operational challenges professionally and efficiently.
  

• Maintain strong relationships with guests, staff and suppliers.
  

• Represent the property in a professional manner at all times.
  

Requirements

• Previous experience in a Lodge Manager, Relief Lodge Manager, Assistant Lodge Manager or similar senior hospitality position.
  

• Experience within a luxury lodge, game reserve or safari environment would be highly advantageous.
  

• Strong leadership and people-management skills.
  

• Excellent guest relations and communication abilities.
  

• Strong organisational and problem-solving skills.
  

• Ability to remain calm, professional and decisive under pressure.
  

• A hands-on approach to lodge operations.
  

• High level of professionalism, discretion and attention to detail.
  

• Valid driver's licence.
  

• Relevant hospitality qualifications would be advantageous.
  

Package

• Salary: Negotiable depending on experience
  

• Location: Hazyview, Mpumalanga
  

• Property: Luxury Game Reserve
  

Candidates who meet the requirements and are interested in this opportunity are invited to submit their CV for consideration.