Handle inbound and outbound calls

Decent communication required

Salary up to 50K CTC as per skill setWork from office

Direct Walkin

Escalate complex issues to the appropriate department or supervisor.

Meet and exceed performance targets and goals set by the company.

Stay updated on product knowledge

Direct walking

Erforderliche Kompetenzen

Inbound Call HandlingOutbound Call HandlingVerbal Communication (Customer Communication)Active ListeningIssue Escalation / Escalation ManagementProblem Solving / TroubleshootingCustomer Service / Customer CareProduct Knowledge MaintenancePerformance Target Achievement / KPI-driven PerformanceCall Center Software / CRM UsageBasic Computer Literacy (typing, email, data entry)Time Management and Multitasking

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