Corporate Account Manager

Who are we?

Amanleek is an innovative insurance brokerage located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency, trust, and innovation to deliver an enhanced experience for our clients and meet the evolving needs of the insurance market through tech-based solutions and product innovation.

What are we looking for?

We are looking for a talented Corporate Account Manager to manage and retain Amanleek’s corporate medical insurance clients, with a primary focus on maximizing client satisfaction, retention, and annual contract renewals.

Key Responsibilities

• Own the end-to-end client relationship from onboarding through policy renewal.
  
• Lead the onboarding of new corporate clients, ensuring they clearly understand their coverage, service process, and available support channels.
  
• Build and maintain strong relationships with HR teams and key decision-makers to strengthen client engagement and trust.
  
• Manage all day-to-day client inquiries, requests, and service issues, ensuring timely and effective resolution.
  
• Coordinate with internal teams and insurance company representatives to resolve issues and ensure a seamless client experience.
  
• Proactively monitor client satisfaction, identify potential risks to retention, and take appropriate action to address them.
  
• Lead renewal preparation and follow-up, ensuring client needs and feedback are addressed and supporting a smooth annual renewal process.
  
• Identify relevant upselling and cross-selling opportunities to increase client value and strengthen the overall relationship.
  
• Maintain accurate records of client interactions, requests, feedback, and renewal-related activities on the CRM.
  
• Represent Amanleek’s values of empathy, transparency, and ownership in every client interaction.
  
  

Requirements

• Bachelor's degree in any relevant field.
  
• 1–3 years of experience in Customer Success, Account Management, Client Servicing, or a similar role, preferably within the insurance industry.
  
• Good understanding of medical insurance products, coverage, and client servicing.
  
• Understanding of general insurance line is a huge plus.
  
• Strong communication and relationship-building skills, with the ability to deal confidently with HR teams and key decision-makers.
  
• Excellent English communication skills, both written and verbal.
  
• Strong follow-up, coordination, and problem-solving skills.
  
• Ability to manage multiple clients, priorities, and requests while maintaining accuracy and responsiveness.
  
• Strong customer-oriented mindset, ownership, and attention to detail.
  
• Proficiency in CRM systems and Microsoft Office/Google Workspace.
  
  

Benefits

• Attractive commission scheme based on performance.
  
• Working with ownership & growth – You’ll have real responsibility, the space to take initiative, and support to grow your skills.
  
• An energetic, supportive team and a growing brand that values your voice.
  
• Eligibility to work in hybrid model.