Job Summary

NAYA By Africa is seeking a Quality Assurance & Regulatory Manager to build and run our Quality Management System from the ground up. You'll have independent authority over product-quality decisions — batch release, holds, rejections, deviations, and corrective actions — and will lead regulatory compliance (including Ghana FDA), audits, and quality culture across the business.

Key Responsibilities

● Develop, implement, and maintain NAYA's Quality Management System

● Set and approve specifications for raw materials, packaging, and finished products

● Review batch records and authorize product release, hold, rework, or rejection

● Manage deviations, non-conformances, and CAPA processes, including root-cause investigations

● Maintain regulatory registrations, renewals, and Ghana FDA submissions

● Conduct internal quality/GMP audits and lead customer complaint investigations

● Train Production, Operations, and Warehouse teams on quality requirements

Requirements

● Bachelor's degree in Chemistry, Biochemistry, Pharmacy, Chemical Engineering, Cosmetic Science, Food Science, or related discipline

● Minimum 5 years' relevant QA/QC experience, ideally in cosmetics, personal care, food, or pharmaceuticals

● Experience with quality systems, specifications, batch review, deviations, CAPA, audits, and regulatory compliance

● Working knowledge of GMP; experience dealing with regulatory authorities highly desirable

Key Skills & Competencies

Quality leadership,
Regulatory awareness,
Technical judgment,
Independence and integrity,
Root-cause analysis,
Documentation discipline,
Attention to detail,
Risk-based decision making,
Process improvement,
Cross-functional collaboration,
Ability to challenge non-compliance constructively

المهارات المطلوبة

Quality Management System (QMS) development and implementationBatch record review and product release decision-makingSpecifications setting for raw materials, packaging, and finished productsDeviations, non-conformance and CAPA managementRoot-cause analysisRegulatory submissions and registration management (including Ghana FDA)Good Manufacturing Practices (GMP) knowledge and complianceInternal auditing and audit managementCustomer complaint investigation and handlingTraining development and delivery for Production/Operations/Warehouse on quality requirementsDocumentation control and documentation disciplineRisk-based decision making and technical judgmentCross-functional collaboration and stakeholder management

وظائف مشابهة