Senior Product Manager - New York City

Major Scale is a boutique search firm and talent advisory. We work with early-to-growth stage tech companies, helping them build teams without the usual recruiting noise, hyperbole, or pressure.

Right now, we are partnering with a high-growth technology platform dedicated to providing access to AI-native educational tools to students across the world, to find a Senior Product Manager. You’ll take end-to-end ownership of core platform capabilities, working directly with end-users and customers to translate real-world feedback into a high-impact AI product roadmap. You’ll be working closely with our engineering, data science, design, and customer-facing teams to build, scale, and refine generative AI experiences from concept to launch.

• Location: New York City - on-site 4 days/week
• Experience Level: 5+ Years
• Role Type: Full-Time
• Pay: $185-210k

What You’ll Work On

• Customer-Driven Roadmap: Work hands-on with customers and key stakeholders to uncover core pain points and directly shape feature prioritization and long-term product strategy.
• 0-to-1 & Scale AI Execution: Own the end-to-end product lifecycle for customer-facing AI features—from technical scoping and prototyping through execution, launch, and iteration.
• Cross-Functional Alignment: Partner closely with machine learning engineers, curriculum engineers, design, and customer success to deliver high-quality, reliable AI workflows.
• Product Telemetry & Value Tracking: Define success metrics to measure feature performance, model efficiency, user engagement, and customer satisfaction.

What We’re Looking For

• 5+ Years of Product Experience: A proven track record in software product management, demonstrating clear career progression and longevity at a successful technology company.
• AI Startup Background: Direct experience building and shipping features within an early-stage or high-growth AI startup environment.
• Technical Foundation: A degree in Computer Science, Data Science, Engineering, STEM, or a related technical discipline.
• Customer-Facing Track Record: Experience working directly, one-on-one with customers, with a demonstrated ability to turn user needs into actionable product roadmaps.
• AI Power User: Deep familiarity with modern generative AI tools and LLMs, incorporating AI into your day-to-day workflow and product design thinking.
• Strong Execution & Ownership: Ability to navigate ambiguity, prioritize aggressively, and lead cross-functional teams toward measurable business outcomes.

This application serves as a single entry point for any relevant active role in our pipeline. There is no need to apply for multiple positions – the same human reviews all resumes. Once we connect, we’ll share exact details so you can decide if any of them make sense for your career goals, and would like to continue a conversation.​​​​​​

Major Scale is  committed to creating an inclusive, safe, and welcoming environment for all team members, clients, partners, and job hunters. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other characteristic protected by law.