Spanish Customer Support Specialist - Lisbon

Are you fluent in Spanish and Basque, Catalan/Valencian or Galician and looking for a new opportunity in Lisbon?

We are currently looking for Customer Support Specialists to join an international project within the entertainment and digital services industry.

In this role, you will be supporting customers with account-related questions, billing enquiries, technical troubleshooting and general information about products and services, always ensuring a positive customer experience.

Language requirements – please note that Spanish alone is not sufficient:

• Castilian Spanish + Basque, OR
  
• Castilian Spanish + Catalan and Valencian, OR
  
• Castilian Spanish + Galician
  
• English B1 or higher
  

What we’re looking for:

• Strong communication and problem-solving skills
  
• Comfortable working with technology and digital platforms
  
• Customer-oriented mindset
  
• Ability to work in a fast-paced, international environment
  

What we offer:

• Full-time position in Lisbon
  
• €1,391.83 gross/month, including meal allowance and monthly holiday/Christmas allowances
  
• Health insurance from day one
  
• Around 2 weeks of initial training in English
  
• 40 hours per week
  
• Rotating shifts, Monday to Sunday, within a 24/7 operation
  
• Portuguese employment contract
  

If you speak one of the required language combinations and are interested in an international customer support opportunity, apply or send me a message for more information.