Technology Support Services Manager

Brief

Summary:

Join a forward-thinking organization as a Technology Support

Services Presales Manager, where you will lead a specialized team and drive the

design and promotion of active infrastructure solutions across the region. This

role demands a hands-on approach, combining technical expertise with leadership

to deliver comprehensive solutions.

Responsibilities:

·Serve as the primary technical presales lead for

active infrastructure opportunities, including routing, switching, security,

and data centre networking.

·Develop end-to-end solution designs and validate

architectures, producing high-quality Bills of Materials aligned with customer

specifications.

·Manage technical relationships with key OEMs,

maintaining in-depth knowledge of their portfolios and strategies.

·Provide presales support across Southeast Asia,

India, and broader APAC, including complex bids requiring collaboration across

regions.

·Partner closely with Sales to shape

opportunities and qualify technical requirements for differentiated solutions.

·Deliver technical coaching and enablement to

sales teams and junior presales resources as needed.

·Ensure alignment of solutions with best

practices for security, scalability, and performance, while staying current

with emerging technologies in networking.

Requirements:

·A minimum of 10 years of experience in the

design, implementation, and commissioning of active infrastructure technologies.

·At least 4 years in a presales or solutions

architecture role with direct customer engagement responsibility.

·Proven ability to design and articulate complex

architectures both technically and commercially.

·Strong expertise in routing, switching,

wireless, network security, compute, storage, HPC, and virtualization

solutions.

·Demonstrated leadership skills with the

capability to make impactful recommendations.

·Excellent communication and stakeholder

management skills, with the ability to engage effectively with both technical

and non-technical audiences.

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