Leasing Team Leader

Job Purpose

The Team Leader – Leasing is responsible for supervising and directing the day-to-day activities of the leasing team, ensuring occupancy and revenue targets are achieved. The role involves coaching leasing consultants, overseeing lead management and deal closing, and supporting the Leasing Manager in executing leasing strategies and maintaining strong tenant relationships.

DUTIES & RESPONSIBILITIES

• Supervise and coordinate the daily activities of the leasing team to meet occupancy and revenue targets.
  
• Distribute leads, inquiries, and units among team members and monitor timely follow-up.
  
• Monitor individual and team performance against agreed targets and KPIs.
  
• Coach, train, and mentor leasing consultants on sales technique, negotiation, and product knowledge.
  
• Conduct regular team meetings to review pipeline, performance, and market updates.
  
• Support and, where needed, lead negotiations for complex deals, VIP clients, or escalations.
  
• Ensure leasing consultants adhere to company policies, approved pricing, and lease terms.
  
• Review and validate lease documentation and offers prepared by the team before submission.
  
• Monitor tenant inquiries and complaints handled by the team, ensuring timely and satisfactory resolution.
  
• Assist the Leasing Manager in preparing leasing reports, forecasts, and performance dashboards.
  
• Coordinate with Marketing on lead-generation campaigns, promotions, and launch activities.
  
• Liaise with Property Management, Finance, and Legal on lease processing, handover, and compliance matters.
  
• Conduct or oversee site tours and support the team in closing deals when required.
  
• Track market trends and competitor activity and share insights with the team and management.
  
• Identify training needs within the team and recommend development plans.
  

Requirements

Education: BSc in Finance, Business, Economics, or a related field
Experience: 5 – 8 years of experience in leasing or real estate, including at least 1–2 years in a supervisory or team lead role.
Skills: Communication skills – Interpersonal skills – Presentation skills
Abilities & Attitude: Proficiency in Adobe & MS Office – Fluency in English