Salesforce Business Systems Analyst - FSC

Salesforce Business System Analyst

Location: Toronto, ON
Work Model: Hybrid (2 days per week in-person at Toronto office preferred)
Skills: Business Analysis, Agile Way of Working, Salesforce
Experience Required: 8–10 Years

Detailed Job Description

• 10+ years of overall IT experience, with strong experience as a Salesforce Business Analyst in enterprise-scale implementations.
  
• Strong Salesforce development background, with the ability to bridge business requirements and technical solution design.
  
• Hands-on experience with Salesforce Lightning, Aura Components, and Apex development and customization.
  
• Strong experience in requirements gathering, business analysis, user stories, functional specifications, process flows, and acceptance criteria.
  
• Work closely with business stakeholders, product owners, architects, developers, and QA teams to translate business needs into scalable Salesforce solutions.
  
• Strong understanding of Salesforce configuration, customization, data models, workflows, integrations, and application architecture.
  
• Experience with Agile/Scrum delivery, including backlog refinement, sprint planning, UAT support, defect analysis, and production implementation.
  
• Experience with Salesforce Financial Services Cloud (FSC) and/or banking and financial services domain.
  

Top 3 Required Skills

1. Salesforce Business Analysis with strong requirements gathering, user stories, functional specifications, and stakeholder management experience.
   
2. Salesforce Development Background with hands-on experience in Lightning, Aura Components, and Apex along with Salesforce Financial Services Cloud (FSC) experience.
   
3. 10+ years of IT/Salesforce experience, with the ability to bridge business requirements and technical solution design.
   

Top 3 Preferred Skills

1. Banking / Financial Services domain experience.
   
2. Agile/Scrum delivery experience, including backlog refinement, UAT, defect analysis, and production implementation.
   
3. Salesforce Certifications.
   

Education Requirements

• Bachelor’s or master’s degree in computer applications or engineering.