Hostess

Hostess

Business Umbrella - Recruitment, Training, Consulting, Licensing Healthcare Education Real estate  EMEA (Remote)

Position: Hostess

Location: Dubai

Position Overview

A warm, well-presented Hostess is required to create an outstanding first and last impression for guests of a luxury 5-star property. The role is the face of the restaurant and lounge, managing reservations, seating and guest flow while delivering gracious, personalised service always.

Key Responsibilities

• Welcome and greet guests on arrival, escort them to their table and present menus.
  
• Manage reservations, waiting lists and table allocation to optimise seating and guest flow.
  
• Maintain accurate guest records, preferences and special occasion notes.
  
• Answer telephone and email enquiries promptly and professionally.
  
• Coordinate with service, kitchen and management teams on covers, timings and VIP arrivals.
  
• Monitor the entrance and dining area presentation, cleanliness and ambience.
  
• Handle guest questions, feedback and concerns with courtesy, escalating where required.
  
• Assist with billing, farewells and post-visit follow-up as needed.
  

Required Skills & Qualifications

• Previous experience as a Hostess, Receptionist or in a guest-facing role within a 5-star hotel, fine-dining restaurant or luxury venue.
  
• Outstanding grooming, posture and interpersonal presence.
  
• Excellent spoken and written English; French, Russian or Mandarin is highly desirable.
  
• Familiarity with reservation and table management systems is an advantage.
  
• Strong organisation skills with the ability to multitask and stay composed under pressure.
  
• Discretion, integrity and a genuine service mindset.
  
• Flexibility to work shifts, weekends and public holidays.
  

What We Offer

• Competitive salary package with benefits as per company policy.
  
• Structured training and clear progression within a luxury hospitality environment.
  
• A multicultural team and international exposure across the EMEA region.
  

To apply, please submit your updated CV with picture.