Tenant Liaison Officer

3 Months Contract with a Local Authority

Umbrella - £17.22 per hour - Umbrella

Job Purpose

As a Tenant Liaison Officer / Maintenance Operative, you will provide front-of-house, facilities, tenant support, and administrative services across Corby Innovation Hub and Corby Enterprise Centre. You will be the main point of contact for visitors and tenants, supporting the day-to-day operation of the buildings and ensuring a professional customer experience.

Key Duties/Accountabilities

• Meet and greet visitors and tenants.
  
• Manage reception and front desk activities.
  
• Answer telephone calls and general enquiries.
  
• Assist visitors and direct them to appropriate areas.
  
• Coordinate meeting room and catering bookings.
  
• Liaise with tenants, council staff, contractors, and external organisations.
  
• Conduct property and business centre viewings.
  
• Complete inductions for new tenants.
  
• Organise keys, fobs, and access arrangements.
  
• Verify identification and complete reference checks.
  
• Liaise with IT providers regarding tenant setups.
  
• Carry out general administration tasks.
  
• Input and maintain records on internal systems.
  
• Process post, photocopying, and office documentation.
  
• Raise purchase orders and process invoices.
  
• Support maintenance and facilities activities.
  
• Assist with opening and closing the buildings.
  
• Operate alarm systems and building security procedures.
  
• Provide general support across both business centre locations.
  

Essential Experience Required

• Previous Reception, Facilities, Customer Service, Administration, Concierge, or Tenant Liaison experience.
  
• Experience dealing with visitors and customers.
  
• Strong administrative skills.
  
• Experience using Microsoft Word and Excel.
  
• Experience handling confidential information.
  
• Excellent customer service and communication skills.
  
• Ability to work independently and manage multiple priorities.
  
• Experience working with multiple stakeholders.
  
• Good organisational and problem-solving skills.
  

Essential Qualifications Required

• Good IT skills.
  
• Right to Work in the UK.
  

Additional Information to Note

• Working Hours: 20 hours per week.
  
• Monday to Friday.
  
• Location:
  • Corby Innovation Hub (NN17 1NN)
    
  • Corby Enterprise Centre (NN17 5EU)
    
• Reason for Hire: Additional Workload.
  
• Potential for extension.
  
• Immediate start preferred.
  
• Supplier Submission Deadline: 12th November 2026.
  
• We work on bi-weekly payment schedule.
  
• Apply ASAP.